Frequently Asked Questions

  • Which payment methods do you accept?

    • Cash
    • Credit Card
    • Direct Deposit
    • EFTPOS
  • What credit cards do you accept?

    VISA, Mastercard and AMEX (online purchases attract 2% surcharge).

  • What delivery options do you provide

    We can arrange shipment to major cities as well as most regional areas. For estimated delivery times please refer to Shipping and Delivery page.

  • Do you ship internationally?

    We can arrange international shipment. Please contact us directly for freight costs.

  • Can I pick up my order in person?

    Yes, you can. Simply place your order online and select “Pickup from Westan” during checkout. Once we have processed your order, 

    you will receive an email confirmation and invoice and you will be able to collect your order after this time from your local branch.

  • How do I apply for a trading account with you?

    Please visit the Login/Register page for details and application forms to become a reseller.

    Once submitted, you will be notified of your account status within three business days of receiving your application.

  • What is your ABN?

    40 111 699 819

  • What are your bank account details for deposits?

    Bank: Westpac Banking Corp

    Name: Westan

    BSB: 033 126

    Account: 521 662